Waitlists for Individual Registration

22 Dec

Waitlists for Individual Registration

What are Individual Waitlists?

Using registration forms to collect registration data for players, coaches, officials, registrants, or volunteers, waitlists allow participants to register onto a waitlist automatically when a program is full.

How are they enabled?

Contact GOALLINE's Support Team at support@goalline.ca to enable the ability to manage individual wait lists.

Once enabled, each program you offer on any registration form can be set to automatically compile a waitlist once the maximum number of registrations allowed has been reached.

  • Within each program, set the maximum number of participants.
  • Check the box to "Enable Waitlist" for any programs that you wish to offer a wait list.
  • Participants will see that the program is full when registering against the form.
  • Participants registering onto the waitlist will not be required to pay the program fee at the time of registration.

How do I Manage my Waitlist?

  • Using the person search tool (Find Player, for example), select your registration search criteria as usual. For more information on searching, check out our FAQ here.
  • Check the box to "Show Waitlists Only" before clicking to run your search.
  • Waitlisted registrations will be listed. Using the available checkbox next to each participant, select those that you wish to invite off of the waitlist. Click to invite those participants.
  • Set the invitation's expiration date and invite. Participants will receive an email notification with a link to register. Even though the program is full to others, invited participants will be able to proceed to pay for the program and complete the registration.